How do you build a product that delights users? You must first know who your users are and how they plan to use what you're building. With this practical book, you'll explore the often-misunderstood practice of user story mapping, and learn how it can help keep your team stay focused on users and their experience throughout the development process.

You and your team will learn that user stories aren't a way to write better specifications, but a way to organize and have better conversations. This book will help you understand what kinds of conversations you should be having, when to have them, and what to keep track of when you do.Learn the key concepts used to create a great story mapUnderstand how user stories really work, and how to make good use of them in agile and lean projectsExamine the nuts and bolts of managing stories through the development cycleUse strategies that help you continue to learn before and after the product's release to customers and users

"User Story Mapping" is ideal for agile and lean software development team members, product managers and UX practitioners in commercial product companies, and business analysts and project managers in IT organizations--whether you're new to this approach or want to understand more about it.

The most recent cutting-edge scholarship on the tenth, eleventh and twelfth centuries. The essays collected here demonstrate the rich vitality of scholarship in this area. This volume has a particular focus on the interrelations between the various parts of north-western Europe. After the opening piece on Lotharingia, there are detailed studies of the relationship between Ponthieu and its Norman neighbours, and between the Norman and Angevin duke-kings and the other French nobility, followed by an investigation of the world of demons and possession in Norman Italy, with additional observations on the subject in twelfth-century England. Meanwhile, the York massacre of the Jews in 1190 is set in a wider context, showing the extent to which crusader enthusiasm led to the pogroms that so marred Anglo-Jewish relations, not just in York but elsewhere in England; and there is an exploration of poverty in London, also during the 1190s, viewed through the prism of the life and execution of William fitz Osbert. Another chapter demonstrates the power of comparative history to illuminate the norms of proprietary queenship, so often overlooked by historians of both kingship and queenship. And two essays focusing on landscape bring the physical into close association with the historical: on the equine landscape of eleventh and twelfth-century England, adding substantially to our understanding of the place of the horse in late Anglo-Saxon and early Anglo-Norman societies, and on the Brut narratives of Geoffrey of Monmouth, Wace, and Lazamon, arguing that they use realistic landscapes in their depiction of the action embedded in their tales, so demonstrating the authors' grasp of the practical realities of contemporary warfare and the role played by landscapes in it.

Taking their inspiration from the work of Thomas N. Bisson, to whom the book is dedicated, the contributors to this volume explore the experience of power in medieval Europe: the experience of those who held power, those who helped them wield it, and those who felt its effects. The seventeen essays in the collection, which range geographically from England in the north to Castile in the south, and chronologically from the tenth century to the fourteenth, address a series of specific topics in institutional, social, religious, cultural, and intellectual history. Taken together, they present three distinct ways of discussing power in a medieval historical context: uses of power, relations of power, and discourses of power. The collection thus examines not only the operational and social aspects of power, but also power as a contested category within the medieval world. The Experience of Power suggests new and fruitful ways of understanding and studying power in the Middle Ages.

The shocking massacre of the Jews in York, 1190, is here re-examined in its historical context along with the circumstances and processes through which Christian and Jewish neighbours became enemies and victims. The mass suicide and murder of the men, women and children of the Jewish community in York on 16 March 1190 is one of the most scarring events in the history of Anglo-Judaism, and an aspect of England's medieval past which is widely remembered around the world. However, the York massacre was in fact only one of a series of attacks on communities of Jews across England in 1189-90; they were violent expressions of wider new constructs of the nature of Christian and Jewish communities, and the targeted outcries of local townspeople, whose emerging urban politics were enmeshed within the swiftly developing structures of royal government. This new collection considers the massacreas central to the narrative of English and Jewish history around 1200. Its chapters broaden the contexts within which the narrative is usually considered and explore how a narrative of events in 1190 was built up, both at the timeand in following years. They also focus on two main strands: the role of narrative in shaping events and their subsequent perception; and the degree of convivencia between Jews and Christians and consideration of the circumstances and processes through which neighbours became enemies and victims. Sarah Rees Jones is Senior Lecturer in History, Sethina Watson Lecturer, at the University of York. Contributors: Sethina Watson, Sarah Rees Jones, Joe Hillaby, Nicholas Vincent, Alan Cooper, Robert C. Stacey, Paul Hyams, Robin R. Mundill, Thomas Roche, Eva de Visscher, Pinchas Roth, Ethan Zadoff, Anna Sapir Abulafia, Heather Blurton, Matthew Mesley, Carlee A.Bradbury, Hannah Johnson, Jeffrey J. Cohen, Anthony Bale

The shocking massacre of the Jews in York, 1190, is here re-examined in its historical context along with the circumstances and processes through which Christian and Jewish neighbours became enemies and victims. The mass suicide and murder of the men, women and children of the Jewish community in York on 16 March 1190 is one of the most scarring events in the history of Anglo-Judaism, and an aspect of England's medieval past which is widely remembered around the world. However, the York massacre was in fact only one of a series of attacks on communities of Jews across England in 1189-90; they were violent expressions of wider new constructs of the nature of Christian and Jewish communities, and the targeted outcries of local townspeople, whose emerging urban politics were enmeshed within the swiftly developing structures of royal government. This new collection considers the massacreas central to the narrative of English and Jewish history around 1200. Its chapters broaden the contexts within which the narrative is usually considered and explore how a narrative of events in 1190 was built up, both at the timeand in following years. They also focus on two main strands: the role of narrative in shaping events and their subsequent perception; and the degree of convivencia between Jews and Christians and consideration of the circumstances and processes through which neighbours became enemies and victims. SARAH REES JONES is Professor, and SETHINA WATSON Senior Lecturer, in History at the University of York. Contributors: Sethina Watson, Sarah Rees Jones, Joe Hillaby, Nicholas Vincent, Alan Cooper, Robert C. Stacey, Paul Hyams, Robin R. Mundill, Thomas Roche, Eva de Visscher, Pinchas Roth, Ethan Zadoff, Anna Sapir Abulafia, Heather Blurton, Matthew Mesley, Carlee A. Bradbury, Hannah Johnson, Jeffrey J. Cohen, Anthony Bale

In chronological and geographical scope this volume ranges fromtenth-century Marchiennes, to three castles c.1300 in Co. Carlow, via Toulouse in 1159; none the less, England in the eleventh and twelfth centuries remains central. Three papers deal with the late Anglo-Saxon earls and their followers as consumers and politicians; three with religious institutions in both charitable and political perspective. Familiar subjects such as English castle keeps, the Bayeux Tapestry and the New Forest are shown in unfamiliar light. Other papers consider contemporary views of Henry I and Stephen and modern views of Anglo-Saxon slavery.

Biophysical Chemistry covers the physical chemistry of biological macromolecules and the experimental techniques used to study them. Topics covered include: an introduction to biological molecules; spectroscopy, mass spectrometry and hydrodynamics of macromolecules; a ""bluffer's guide"" to molecular thermodynamics; biomolecular kinetics; chromatography and electrophoresis; and single-molecule methods. The easily digestible, pragmatic approach captures the reader with the fascinating challenges the subject poses for theoretical and experimental scientists. This book will be ideal for early undergraduates studying chemical or physical sciences and will act as a basis for more advanced study. Students in other areas of biological sciences will appreciate the less intimidating approach to physical chemistry as demonstrated here. Ideal for the needs of undergraduate chemistry students, Tutorial Chemistry Texts is a major series consisting of short, single topic or modular texts concentrating on the fundamental areas of chemistry taught in undergraduate science courses. Each book provides a concise account of the basic principles underlying a given subject, embodying an independent-learning philosophy and including worked examples.

A man feels excluded after the birth of a first baby, a revealing text message discloses an affair, a young couple find the magic goes out of their relationship after the big wedding and six year old Isabel learns to cope with anxieties and the problems caused by her disabled older sister. These stories and many others reveal how Relate works with familiar problems and transforms lives..."Heartwarming and informative - a real eye opener."

Seventy years ago, 133 airmen of 617 Squadron, later known as the Dambusters, set out to destroy the Ruhr Dams in Germany. This one operation amongst many carried out by Bomber Command has become one of the most well known in the whole history of WWII. Indeed, a very successful film was made about it which became a classic, etching the dramatic events of the Dambuster raids in the minds of young and old alike. The book covers every facet of this enthralling episode. It also works as a poignant tribute to the 53 men who were killed on the operation, as well as the men who returned from the operation but were later killed on further sorties with 617 and other squadrons. Cooper brings together various narrative threads, focussing on stories recorded in document form and acquired on a first-hand basis to give a real insight into the daily operations of the squadron.

With his take no prisoners approach Dr. Alan Cooper D.C. has dared to use his muscular little tome, I, CANCER to pose the nigh on unanswerable query regarding medical science's malignant Waterloo. WHAT ARE THE MIND/BODY NUTS AND BOLTS OF A SPONTANEOUS REMISSION? Whether or not Cooper even comes close to pleading his case before the Holy Grail of Cancer will be up to you, the reader, to decide. Either way, his sub-title alone should give every Cancer sufferer the first clue on their Scavenger Hunt for survival. THE SEMI-BUDDHIST ANSWER TO DANCING WITH CANCER: YOU LEAD.

Imagine, at a terrifyingly aggressive rate, everything you regularly use is being equipped with computer technology. Think about your phone, cameras, cars-everything-being automated and programmed by people who in their rush to accept the many benefits of the silicon chip, have abdicated their responsibility to make these products easy to use. The Inmates Are Running the Asylum argues that the business executives who make the decisions to develop these products are not the ones in control of the technology used to create them. Insightful and entertaining, The Inmates Are Running the Asylum uses the author's experiences in corporate America to illustrate how talented people continuously design bad software-based products and why we need technology to work the way average people think. Somewhere out there is a happy medium that makes these types of products both user and bottom-line friendly; this book discusses why we need to quickly find that medium.

This book is carefully structured to follow the basic sequence of tasks with which a planner is concerned. There are chapters on formulating the core strategy, how to tranform that strategy into an inspiring brief, evaluating the effectiveness of advertising and the broader influence of planning. How to Plan Advertising is a clear, informative and entertaining book, written for anyone who is interested in the way in which advertising is developed in agencies. It provides a foundation of knowledge for those embarking upon a career in advertising, and is an essential reference for all students of business and marketing.